AI
Efficiency
Resolve 80% of Customer Tickets Instantly

Connect your existing knowledge base and let our AI agent handle the repetitive queries so your team can focus on complex escalations

Setup takes 2 minutes

Our Clients

Fortune 500+ Companies

Avg. Handle Time

-65%

Across 50k+ tickets

Draft Approved

Ticket #4092 • Refund Policy

Saved 12 mins
Agent Copilot

Automate Ticket Resolution

Connect your siloed data sources. Let our AI instantly draft highly accurate, context-aware responses based on your historical knowledge base

Plug-and-Play Integrations
Instantly connect to Zendesk, Slack, and Jira without complex migrations or heavy engineering.
Slack
Gmail
Zoom
Google Drive
Notion
Firebase
Enterprise-grade SOC2 & GDPR Compliant
Instant Triage & Context
Analyzes incoming tickets and securely fetches historical context to draft accurate resolutions instantly.
"I need a refund for my last invoice. The dashboard crashed."
Extracting intent & urgency
0.2s
Querying billing & logs
0.8s
Verifying refund policy
1.1s
Drafting resolution...
1.4s
Agent-in-the-Loop Control
Agents act as editors, not typists. Review AI drafts, tweak tone, and approve confidently.

Example

98% Match

Ticket #4092

Time Saved: 8m 20s

Enterprise Capabilities

Everything You Need to Scale Support

Go beyond basic chatbots. Our platform provides enterprise-grade AI tools to handle high ticket volume, route issues intelligently, and protect your brand's reputation.

Real-Time Knowledge Sync
Instantly ingests your Help Center, Notion, and internal docs. Answers update the moment you edit an article.
Synced
Zendesk Help Center3,492 articles indexed
Internal Wiki (Notion)Syncing 845 pages...
Incident & Duplicate Grouping
When an outage hits, our AI groups hundreds of identical tickets into one cluster so you can resolve them in a single click.
API Timeout Outage
Critical Priority
248 similar tickets grouped

Prevents ~14 hours of manual triage.

Multilingual Translation
Reply in the customer's native language with high confidence.
Auto-Detect
104 Languages
"¿Dónde está mi reembolso?"
Where is my refund?
Conf: 99.8%
Skill-Based Routing
Stop manual dispatching. AI routes complex tickets automatically.
"API Rate Limit Exceeded"
Zero-Hallucination
Strictly answers from your approved sources or politely escalates.
Strict Fact-Grounding

"Can I get a 50% discount?"

I don't have information on custom discounts. Let me route you to Sales.
Impact

Proven Real Results

Discover how growing teams save hundreds of hours every week without sacrificing control.

3xFaster Resolutions
+215%Average CSAT Boost
1M+Tickets Automated
4.9/5G2 Rating
Sarah Jenkins

Sarah Jenkins

VP of Customer Success - CloudWave

Cut response times by 50%. Instead of manually searching docs, AI drafts perfect replies instantly.

Marcus Chen

Marcus Chen

Head of CX - FinTechFlow

Zero hallucination anxiety. The human-in-the-loop workflow ensures agents approve every draft, giving us perfect accuracy.