PaceUI: Build beautifully with the Ultimate shadcn UI

Agentic

Efficiency

Resolve 80% of Customer Tickets Instantly

Connect your existing knowledge base and let our AI agent handle the repetitive queries so your team can focus on complex escalations

Setup takes 2 minutes

Our Clients

Fortune 500+ Companies

Avg. Handle Time

-65%

Across 50k+ tickets

Draft Approved

Ticket #4092 • Refund Policy

Saved 12 mins

Agent Copilot

Automate Ticket Resolution

Connect your siloed data sources. Let our AI instantly draft highly accurate, context-aware responses based on your historical knowledge base

Plug-and-Play Integrations

Instantly connect to Zendesk, Slack, and Jira without complex migrations or heavy engineering.

Enterprise-grade SOC2 & GDPR Compliant

Instant Triage & Context

Analyzes incoming tickets and securely fetches historical context to draft accurate resolutions instantly.

"I need a refund for my last invoice. The dashboard crashed."

Extracting intent & urgency

0.2s

Querying billing & logs

0.8s

Verifying refund policy

1.1s

Drafting resolution...

1.4s

Agent-in-the-Loop Control

Agents act as editors, not typists. Review AI drafts, tweak tone, and approve confidently.

Example

98% Match

Ticket #4092

Time Saved: 8m 20s

Enterprise Capabilities

Everything You Need to Scale Support

Go beyond basic chatbots. Our platform provides enterprise-grade AI tools to handle high ticket volume, route issues intelligently, and protect your brand's reputation.

Real-Time Knowledge Sync

Instantly ingests your Help Center, Notion, and internal docs. Answers update the moment you edit an article.

Synced

Zendesk Help Center3,492 articles indexed

Internal Wiki (Notion)Syncing 845 pages...

Incident & Duplicate Grouping

When an outage hits, our AI groups hundreds of identical tickets into one cluster so you can resolve them in a single click.

API Timeout Outage

Critical Priority

248 similar tickets grouped

Prevents ~14 hours of manual triage.

Multilingual Translation

Reply in the customer's native language with high confidence.

Auto-Detect

104 Languages

"¿Dónde está mi reembolso?"

Where is my refund?

Conf: 99.8%

Skill-Based Routing

Stop manual dispatching. AI routes complex tickets automatically.

"API Rate Limit Exceeded"

Zero-Hallucination

Strictly answers from your approved sources or politely escalates.

Strict Fact-Grounding

"Can I get a 50% discount?"

I don't have information on custom discounts. Let me route you to Sales.

Impact

Proven Real Results

Discover how growing teams save hundreds of hours every week without sacrificing control.

3xFaster Resolutions

+215%Average CSAT Boost

1M+Tickets Automated

4.9/5G2 Rating

Sarah Jenkins

VP of Customer Success - CloudWave

Cut response times by 50%. Instead of manually searching docs, AI drafts perfect replies instantly.

Marcus Chen

Head of CX - FinTechFlow

Zero hallucination anxiety. The human-in-the-loop workflow ensures agents approve every draft, giving us perfect accuracy.

Elena Rodriguez

Support Team Lead - ShipStream

Saved 20 hours weekly. An absolute game-changer for our team.

David O'Connor

Director of Support - HealthSync

No AI risks. Agents just give a thumbs-up to drafts, eliminating hallucinations while keeping us lightning-fast.

Chloe Aris

Customer Support Manager - MarketLens

CSAT jumped 15 points! AI generates warm, contextual drafts that customers actually love.

Jamal Washington

Senior CX Ops - SaaSify

Slashed our backlog to zero. AI pre-drafts overnight, so we're fully caught up by noon.

Rebecca Lin

VP of Support - DeskMate

Eliminated new hire ramp time. It's like training wheels for our support agents.

Thomas Wright

CX Director - SecureVault

Perfect speed and safety for enterprise support.

Aisha Patel

Support Manager - GrowCart

Saved $40k in outsourcing. AI handles our ticket overflow so well our internal team manages it easily.

Liam Foster

Head of Experience - StreamLine

First response under five minutes. Agents just review and send, keeping premium clients thrilled.

Sofia Martinez

Operations Lead - HRHub

Ticket fatigue is gone. Our agents are editors now.

Ethan James

Support Ops - LegalTech Pros

100% factual accuracy. Having agents verify AI drafts against our docs gives us 10x speed safely.

Olivia Tremblay

Director of Success - NexusCRM

Handled 3x user growth seamlessly without extra hiring.

Noah Kim

CX Manager - RetailOps

Brand tone is spot on. It learned from past tickets and sounds exactly like our best agents.

Mia Larson

Head of Support - EventSpark

Freed up our team from emails so we could finally launch phone support.